A voice-first receptionist for independent retail. Answers in your own voice, remembers every caller, and runs the follow-up by tapping through your phone for you.
Independent retail loses a meaningful share of inbound orders to missed calls. You're already at the counter with someone — wrapping a bouquet, ringing up a cake, fitting a dress — and the second line goes to voicemail. The order goes with it.
Hiring a real receptionist runs $40,000+ a year, plus benefits, plus the hours teaching them your shop, your prices, your regulars. Most small shops can't justify the math.
Voicemail is a black hole. Generic phone bots sound like a phone bot, and lose every nuanced order the moment a customer asks something the script didn't anticipate.
Family name, venue, service time, arrangement, card message, callback number — all picked up in a single back-and-forth, no form, no script-rigid prompts. The moment Carlos hangs up, a fresh ticket lands on the shop owner's phone with five tasks already drafted and ready to fire.
"From cold call to confirmed order in 90 seconds."
"No lilies — allergy." Instead of opening a duplicate ticket, the agent recognizes Carlos's number, recalls the existing memorial order, and attaches the allergy note as a child entry. The lily fact is now permanent on his profile — next call, next year, still there.
"Conamur remembers every caller. Forever."
Carlos again, this time a birthday bouquet for his mom. The agent knows it's him — but it also knows this is a different occasion, a different delivery, a different intent. So it opens a clean, separate ticket. Threading isn't blind. It's aware.
"Knows when to thread. Knows when to start fresh."
The agent hears the frustration, flags the call as review_risk: high, and pages the on-shift owner with push + SMS. Tap "Join call" — the agent goes silent, but stays in the room, transcribing. When the owner hangs up, every promise made on the call is back as a task. No follow-up data entry.
"Step in when it matters. Conamur handles the paperwork."
The things that turn a missed call into a kept customer — and a kept customer into a regular.
Recognizes the number, greets by name, and recalls history. "How did the Castellucci arrangement go?" — answered before the customer has to repeat it.
Hours, products, policies, staff, brand voice. Teach it new facts in plain English — applied on every future call.
Allergies, color preferences, partner names, favorite arrangements — anything mentioned once is remembered.
A follow-up call doesn't create a duplicate. The agent identifies the original order and threads the new info as a child note.
After every call: SMS to the customer, calendar event, alarm for prep time, maps directions, contact saved — fired directly on your Android.
Tap "Join call" mid-conversation. The agent goes silent but keeps transcribing. New decisions become tasks automatically.
Real-time sentiment detection. A frustrated caller pages on-shift staff so a human can intervene before they hang up.
Same number you already give out. We forward calls you don't pick up — or every call, your choice.
Trained on a short recording of you. Knows your hours, your products, your regulars. Sounds like the shop, not a hotline.
End-to-end conversation, no script. The ticket lands on your phone, linked to the right customer and the right history.
SMS the customer, drop a calendar event, set a prep alarm, save a contact — all pre-drafted, all on your phone.
Not enterprise FUD. The questions every shop owner actually asks us in the first ten minutes.
Leave an email and we'll wire up a quick demo on your real line. No deck, no slides — just a call you can listen to.